MAKING A CLAIM IN THE SMALL CLAIMS COURT
The process is via a very simple website. First it asks a few questions to check whether you’re eligible to make a claim – you almost certainly will be.
Next you need to make an account – just provide an email and password.
There are then a few simple sections to complete – it shouldn’t take more than 5 minutes.
Pay the fee with a credit/debit card.
That’s it. The airline will automatically be notified by the court and you’ll be updated with progress by email and/or letter.